About PU Prime

PU Prime is a premier global trading broker offering a wide range of financial products, including forex, commodities, and indices, to both retail and institutional clients. We are dedicated to providing top-tier services, innovative technology, and seamless trading experiences to our clients worldwide.

About the Role

We are seeking a Relationship Manager to drive client engagement, retention, and trading activity. This role focuses on managing new and existing clients, reactivating dormant accounts, and maximizing long-term client value.

Key Responsibilities

• Serve as the primary point of contact for existing clients
• Build and maintain strong client relationships to enhance loyalty and trading activity
• Analyze client behavior to identify opportunities for increased engagement, deposits, and trading volume
• Proactively re-engage inactive or dormant clients
• Keep clients informed of promotions, campaigns, and market updates
• Collaborate with Sales, Marketing, and internal teams on retention strategies
• Monitor client satisfaction and resolve issues in a timely manner
• Achieve KPIs related to retention, reactivation, and client activity

Qualifications & Requirements

• Bachelor’s degree in Business, Finance, Economics, or related field.
• 1–3 years of experience in Client Retention, Sales, or Account Management (Forex/industry preferred).
• Strong knowledge of financial markets and trading platforms (MetaTrader 4 / MetaTrader 5 preferred).
• Excellent communication and interpersonal skills; multilingual abilities (English, Chinese, German, etc.) are a plus.
• Ability to analyze client activity and develop effective engagement strategies.
• Results-driven, with proven ability to meet or exceed KPIs.
• Strong problem-solving and conflict resolution skills.
• Ability to work under pressure in a fast-paced environment.