Responsibilities of the role: • Follows up solution implementation and ensure consistency between initial requirement and final delivery; • Execute test phases for internal functional test and customer validation; • Participates to test plan definition, design and execute test scripts; • Supports operation in processes understanding, adoption and Acceptance Testing; • Be the point of contact between the software factory and business operation; • Supports the delivery of WMS solutions from requirements gathering to functional, integration and acceptance testing; • Highlights gaps and share solution proposal; • Reports bugs, support in identifying problems and provide resolutions using root cause analysis; • Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement; • Explains processes designed and new functionalities to operation key users; • Report progress according to KPI’s identified; • Communicates and exchange with the customer and internal stakeholders. Requirements: • Degree in Information Systems, Computer Science or Engineering is preferred; • Proven experience in the supply chain and logistics industry; • Hands-on WMS experience, Blue Yonder knowledge is a plus; • Preferable 1-2 years in software delivery; • Quickly learn and achieve proficiency in new software applications and technologies as needed; • Demonstrate attention to detail, problem solving; • Strong attitude for understanding and analysing large amounts of data from multiple sources; • Present organized and thorough information and data appropriate for intended audience; • Ability to be summarize and be concise; • Provide timely and professional support to all internal/external customers and vendors; • Plan regular self-workload in a dynamic environment where priorities can quickly change; • SQL knowledge is mandatory while experience with Jira, Confluence and Xray is a plus; • Team-oriented. Consults with team members and management as needed to complete assigned responsibilities; • Comfortable working in a matrix environment; • Fluent in Italian and English. Any additional European language is considered a plus (ideally French). What we offer: • Dynamic organization in which development and own input is key; • Entrepreneurial, open and informal organizational culture; • Working together with a friendly team to achieve a good result.