Role Overview

For a leading multinational company in the technology sector, we are looking for a Sales Support Specialist, who will be responsible for proactively managing partner-related activities while enhancing the level of service provided.

The position also plays a key role in supporting Sales teams and collaborating with various internal departments across the organization.

A strong analytical mindset, attention to detail, and teamwork skills are essential, as the role involves working with data and interacting with multiple stakeholders globally.

Key Responsibilities

• Oversee contract management processes, including the setup, validation, and onboarding of new partners in line with internal guidelines
• Provide business insights and reporting to Sales teams and partners, including both regular and ad hoc analysis
• Support internal Core Sales functions (e.g., Sales, Finance, Bookkeeping) by handling incoming requests efficiently
• Generate CPMs when required
• Maintain and update Master Data accurately using internal tools (e.g., CRM, reporting platforms)
• Ensure all communications comply with established brand guidelines
• Record and maintain detailed partner information and activities within CRM systems
• Respond promptly to ad hoc queries and requests
• Prepare, analyze, and share business performance reports; contribute to presentations and discussions
• Act as a key user for reporting and CRM platforms, providing guidance when needed
• Assist in the recovery of rejected forms in coordination with relevant internal teams
• Train and support Sales teams to ensure effective use of tools and systems
• Drive data quality and accuracy in CRM systems, particularly regarding contacts and records
• Develop a solid understanding of the business to effectively prioritize tasks and distinguish between urgent and high-impact activities

Requirements

• Bachelor’s degree in Business Administration, Economics, or a related field
• Previous experience in Sales Support, Operations, or similar roles is a plus
• Advanced/Expert level in Salesforce (CRM) , including data management, reporting, dashboards, and user support
• Strong analytical and problem-solving skills, with the ability to interpret data and generate insights
• High attention to detail and strong organizational skills
• Advanced proficiency in Microsoft Excel and good knowledge of reporting tools
• Experience working with large datasets and ensuring data accuracy and consistency
• Strong communication skills, both written and verbal
• Ability to work collaboratively in a cross-functional and international environment
• Proactive mindset with the ability to manage multiple tasks and meet deadlines
• Strong sense of ownership and accountability
• Fluency in English; additional languages are a plus