👋 Hi there!

At Flipflow , we’re looking for a Forward Deploy Software Engineer to join our Retail Tech team and play a key role in how our platform is deployed, configured and operated for real customers.

This is a very hands-on, full-time engineering role , close to the product and to d-to-day operations.

You will work at the intersection of Engineering, Data, Operations and Customer Success , ensuring accounts are correctly set up, incidents are resolved efficiently, and internal tooling scales with the company.

🌍 About Flipflow & Our Mission

Flipflow is a Retail Market Intelligence & Digital Shelf Analytics SaaS platform , currently scaling internationally after strong growth in Spain and Latin America.

Since our launch in 2022, our mission has been clear:

To give brands, manufacturers and retailers a real-time, actionable and reliable cockpit and AI copilot to understand their products, competitors and markets — enabling better business decisions.

Retail is undergoing one of the biggest transformations in its history:

markets are global, competition is tougher than ever, and margins increasingly depend on execution and data.

At Flipflow, we believe real-time competitive intelligence is no longer optional — it’s a strategic advantage.

🎯 Your Challenge & Impact

We already work with mid-market and enterprise customers , each with different configurations, data needs, data scopes, and operational requirements.

As a Forward Deploy Engineer , your mission is to ensure that:

• Customer accounts are correctly deployed and configured
• Technical incidents are quickly diagnosed and resolved
• Internal tools and processes evolve to support scale, define better workflows and reduce manual work

You will have a direct impact on customer satisfaction, internal operational efficiency and the scalability of the platform .

🧑🏻‍💻 What will you do?

• Execute and maintain account setups and configurations for new and existing customers.
• Investigate, debug and resolve technical incidents related to data pipelines, backend services, networking layers and operational workflows.
• Act as a technical bridge between Customer Success and Engineering , translating operational issues into clear technical actions.
• Build, improve and maintain internal tooling to automate setups, validations, quality checks and operational processes.
• Work with data feeds, integrations and pipelines — including web scraping processes — ensuring data quality, consistency and correct per-account configuration.
• Perform data analysis and management tasks, leveraging structured datasets, BI tools and analytical platforms (e.g., OLAP environments) to validate business logic and detect anomalies.
• Monitor systems and proactively detect issues before they impact customers.
• Document processes, configurations and recurring patterns to improve scalability and reduce friction over time.
• Write code on a daily basis using LLM-assisted development tools (such as Cursor or similar) to understand existing code, implement solutions, refactor and speed up delivery.

👤 Your Profile

• 2–4 years of experience in Software Deploy Engineering, Backend, Full-stack or similar roles .
• Strong experience in at least one of the following languages: Java or Go, and solid working knowledge of TypeScript (Node.js) and Python.
• Solid understanding of networking fundamentals, including the transport layer of the OSI model (TCP/UDP, ports, connectivity troubleshooting).
• Experience working with SQL databases, structured data and data management systems.
• Experience using version control systems (Git-based workflows) and contributing to CI/CD pipelines.
• Comfortable working with APIs, backend systems and technical configurations .
• Strong problem-solving and debugging skills .
• Able to work autonomously and communicate effectively with non-technical stakeholders.

🎓 Education

Bachelor’s degree in:

• Computer Science (Grado en Ingeniería Informática) – focused on software engineering, systems, networks, databases and computer architecture.
• Information Systems Engineering (Grado en Ingeniería de Sistemas de Información) – with strong emphasis on systems design and data management.
• Or equivalent professional experience in related technical fields.

🧠 Core Competencies

At Flipflow, we value engineers who combine technical skills with operational impact.

We’re looking for someone with:

• ✅ Ownership mindset, reliability and a strong bias towards action
• ✅ Practical, execution-focused mindset
• ✅ Solid communication and collaboration skills
• ✅ Comfort operating in ambiguous, fast-changing environments
• ✅ Motivation to learn, improve and grow with the product
• ✅ Ability to define new processes and proactively design automations that increase operational efficiency

💥 What We Offer

• 💶 Compensation: Competitive salary aligned with a mid-level engineering role
• 🚀 Real impact: Your work directly affects customers and operations
• 🧠 Accelerated learning: Exposure to complex systems, data pipelines and real production issues. You will also work alongside amazing Senior teammates building complex software.
• 💪 Flipflow culture: High standards, autonomy, frequent feedback and strong teamwork
• ⌚ Flexibility: Hybrid model (2 days remote / 3 onsite)
• 🏖️ Location: Offices in La Marina, Valencia, within the Lanzadera ecosystem

If you’re excited about building, deploying, optimizing and operating real systems , we’d love to meet you.